Daikin New Zealand were looking for a digital partner who could:
- Rebuild the current Drupal 7 residential site into Drupal 8.
- Help them make informed tech decisions to better future proof their digital investment.
- Reinvigorate the website's look and feel while staying true to the Daikin brand.
Due to the amount of traffic and content in daikin.co.nz, Communica's strategy has been to progressively re-develop each section piece by piece and employ modified domain structures to make the new & old sites appear as one.
Crucial to this project's success were the Home page (Daikin New Zealand's first foot forward) and the Find A Dealer functionality (where customers can connect with nearby dealers and request quotes).
Re-marketing the Home page meant focusing on Daikin's connection point stories, making it easy for staff to update these on a consistent basis and in general taking a closer look at mobile responsiveness.
The Find A Dealer functionality was also re-designed as an interactive map using React to create a more engaging, app-like experience. Dealer info from the secure Dealer Portal feeds through to the map, and as the customer makes an enquiry, the necessary details are fired off to the dealer and associated account manager for follow up.